Central Square Theater
450 Massachusetts Avenue
Cambridge, MA 02139
Please apply to kap@centralsquaretheater.org
Title: Front of House Ambassador
Schedule: Part-time, Seasonal
Reports to: Patron and Assistant Patron Services Managers
The Front of House Staff at Central Square Theater is the Front Line of our Customer Service experience, providing assistance to our patrons during performances. You will be trained to perform rolls either inside the house during walk-in, showing folx to their seats, or in the courtyard checking vaccination requirements prior to show.
Additional duties for either role will be assisting the house manager in the insurance of the ready and cleanliness of our courtyard, lobby, and theater, as well as being a presence in the theater during the show.
Qualifications
Applicants must be willing to learn great customer service skills, the ability to maintain calm under pressure, and possess an appreciation for theatre. TIPS or SERVE SAFE certification is required, and will be provided if not possessed. Bystander Intervention and Harassment training will be provided.
This is a part time position. While flexibility is a guarantee, night and weekend availability is a necessity. All candidates are expected to attend our Front of House meetings and dress rehearsals that take place the Wednesday before an opening and supply a minimum of two-three shifts per week of availability. We do also have the occasional student matinee, so please mention if you have weekday morning availability, specifically Tuesday-Thursday.
Please submit a brief cover letter and resume to kap@centralsquaretheater.org to apply.
Central Square Theater is committed to equity and inclusion at all levels. By applying for any position, you are agreeing to uphold the values presented below. We strongly encourage candidates of color to apply.
Hourly Rate: $14
Central Square Theater is committed to equitable pay throughout the organization, committing to meet the national average for Front of House staff by the Fall of 2022.
About Central Square Theater
Central Square Theater (CST), is dedicated to the exploration of social justice, science and sexual politics through theater; catalyzing the dynamic synergies sparked by the collaboration between The Nora and Underground Railway. Through award-winning productions, the Catalyst Collaborative@ MIT Science Theater Initiative, and youth development programming – CST creates theater where points of view are heard, perspective shifts, and change can happen.
Created collaboratively 15 years ago by Underground Railway and The Nora Theaters, Central Square Theater is the oldest female led theater organization in the Greater Boston area under the leadership of Executive Director Catherine Carr Kelly, Artistic Director Debra Wise, and Artistic Director Lee Mikeska Gardner. With a combined history of 50 years of work, CST engages over 35,000 people annually through live performance, rigorous youth education, and community programs. CST works closely with MIT on Catalyst Collaborative@MIT, one of the only nationwide partnerships between a world class research institute and a theater.