Ticket Policies

Operation Epsilon Production 5

Box Office Contact Information

(617) 576-9278 x1

Box Office Hours

Tuesday-Friday, 11:30 AM – 5:00 PM
And one hour before each performance


  • All tickets are non-refundable.
  • All requests for exchanges must be received at least 24 hours before the original performance.
  • Subscribers can exchange to any other valid performance for free.
  • Single-ticket buyers may exchange to a seat of equal or lesser value.  A $5.00 exchange fee will be charged.

 Convenience Fees

  • Tickets purchased online or via phone are subject to a $3.00 convenience fee.

Subscriber Upgrade Fees

First Look and Off-Peak Subscribers who would like to come to a performance that is not in their package will be charged a per ticket upgrade fee. Peak subscribers can use their subscriptions for any performance and are never subject to upgrade fees. Not applicable for First Thursday Subscriptions.


Central Square Theater only cancels performances  in the event that the MBTA no longer is running.